Client stories
Trusted when the details matter most.
18 notes from families, executors, and real estate professionals across Greater Cleveland.
Lynn Hansen has done a fantastic job for my clients on more than one occasion. I can highly recommend her.
They handled all aspects of the sale and made the whole process easy for our family. Lynn and Doug were on top of all details of the sale. They made a tough, long process much easier.
Professional, trustworthy, knowledgeable—you couldn't ask for anything else. Lynn made this difficult experience easier. Her compassion helped us feel better about the whole process. Because we live in a different state, Lynn conducted the entire sale and clean-out without our direct involvement.
We felt that they respected our Dad's home, his belongings, and the difficult process of this transition. We trusted them and they delivered exactly as promised. I liked the brief but respectful updates along the way, and your clear communication.
The reasons I hired Hansen McDowell were trust, professionalism, and the ability to do a clean-out. When asked if I would recommend them, my answer was: Yes, very thorough and thoughtful.
We couldn't have done it without the help of Lynn Hansen and her associates. Living out of state, we were unable to manage the sale and final clean-out ourselves. Everything was taken care of: furniture removed, garbage removed, and the house was left broom clean. Lynn made herself available, answered our questions, and responded to calls and texts very promptly.
Clearing out my parent's home was an emotional task and they made it easier for me to get the process done. They were very kind, friendly, and understanding of what I was going through. They have a great team that gets the job done in a timely and efficient manner.
Lynn always gave me updated information on what was being done. Lynn and her crew are always professional and very knowledgeable with pricing. They spent numerous hours preparing for the sale and managed the days of the sale without a flaw.
Professionalism, ability to do a clean-out, trust, and a recommendation. Lynn and Doug are very professional and they're an awesome team.
I have known Lynn Hansen for years, first as a Realtor and later as the owner of an estate sale company. Lynn is a professional through and through. Her professional demeanor, combined with her compassionate nature, makes for a great combination. The process of clearing out a house is challenging and often emotional. Lynn handles all challenges well.
Your service was impeccable. From start to finish, you were professional, punctual, knowledgeable, and did everything you stated and more. The clean-out was very thorough making my job much easier. I prefer someone trustworthy that I do not need to handhold—you were superior, a self-starter, and extremely hands-on with communication.
They made the sale easier for me by providing ease of contact and the customers were happy. Trust and professionalism made the difference.
When they completed their work the house was immaculate and ready to turnover to the buyers. No hassles and complete integrity.
I was really stressed as to how to handle my parent's estate and how to move forward. Thank you for your kindness and expertise. Totally satisfied. Rock on!!
They kept me informed of any issues and handled all the problems tactfully. Downsizing your family's heirlooms is a sad process and they treated my parents' home with care and respect.
They knew exactly what to do, they were very organized and communicated with me on a daily and weekly basis. They took all the pressure off of me and handled everything in a timely basis. Honest and very pleasant to work with during this time.
They were the best. So organized. They turned a stressful situation into a smooth process. I would recommend Hansen McDowell to anyone.
They did everything. I didn't need to be there. Lynn kept me updated regularly. They were very professional, also very kind and respectful during my time of grief. They were very flexible and worked with me and my schedule and needs.
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